Stillwater TrustLine℠
Listen earlier. Know sooner. Lead with integrity.
What’s Included: More than a Hotline
Confidential reporting
a secure, independent channel for employees to raise concerns, with an anonymous option.
Organizational insight
periodic review of reporting patterns and awareness, with recommendations to strengthen culture and controls.
Independent triage
professional review of every concern by an experienced fraud examiner and licensed investigator.
Access to expertise
when a concern calls for more, Stillwater can provide investigation, training, or advisory services through a separate engagement.
Leadership reporting
concise quarterly reports on activity, trends, and areas that may need attention.
Board assurance
independent visibility into whether concerns are being raised and appropriately addressed.
How it Works: Simple to launch. Easy to use. Independent by design.
What Stillwater TrustLine℠ Offers
An independent, confidential reporting channel that gives your employees a safe way to speak up and gives leadership and Boards a better way to listen. You get the benefits of a professional reporting program without the cost and complexity of building one internally.
Why It Matters
Your employees often see problems first.
Fraud and misconduct usually become visible to employees before they become visible to leadership. The question is whether employees have a trusted place to raise a concern, and whether the right people hear it in time to act.
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Stillwater establishes a reporting channel customized for your organization and works with you to designate who receives reports. Launch communications are also provided so your employees know the channel exists and how to use it.
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Employees can report concerns confidentially or anonymously, outside normal reporting lines.
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Stillwater independently receives and triages each report, acknowledges it within 3 business days, and assesses how it should be handled.
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Stillwater refers each concern to the leaders you have designated while protecting the reporter’s identity. Concerns involving leadership go to your independent alternate contact. You also receive quarterly reports on activity, trends, and emerging risks.
Frequently Asked Questions
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Yes. Employees can choose to report anonymously or to identify themselves confidentially. Stillwater protects reporters’ identities as permitted by law.
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Stillwater reviews every report first, then refers it to the leaders your organization designates. If a concern involves one of those leaders, it goes to an independent alternate contact, such as a Board member or outside counsel.
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Stillwater covers intake, triage, and referral. If a matter needs investigation, Stillwater can provide that through a separate engagement, or your organization can handle it internally or with counsel.
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No. If someone is in immediate danger, they should call 911.
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Stillwater TrustLine is a simple monthly subscription based on the size of your organization. Contact for a quote.
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No. Employees always retain the right to report concerns directly to government agencies.
Steady guidance when it matters most.
Investigations, fractional leadership, and confidential reporting for organizations in West Michigan and beyond